🏥 How to Book Outdoor Ticket Online in West Bengal – OPD Appointment Guide 2025
Looking to visit a government hospital in West Bengal without standing in long queues? The West Bengal Health Department has launched a digital system to help patients book outdoor tickets (OPD appointments) online through the official portal — wbhealth.gov.in. This system ensures faster registration, reduced crowding, and better access to doctors.
If you are confused about how to book an outdoor ticket online, this guide will walk you through the complete step-by-step process and provide all the important information you need for your OPD visit.
🔹 What is an Outdoor Ticket in a Hospital?
An outdoor ticket, also called an OPD ticket, is required when you visit a government hospital as an outpatient for medical consultation. These tickets are normally issued at the hospital counters. However, with the launch of the WB Health OPD Online Booking System, patients can now book their OPD tickets online without physically visiting the hospital beforehand.
✅ Benefits of Booking Outdoor Ticket Online
Booking your outdoor (OPD) ticket online has several advantages:
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🕒 Save time by avoiding long queues
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📆 Choose a preferred date and department in advance
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🧑⚕️ View available doctors before booking
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🖨️ Download OPD slip as PDF for printout
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📲 Access appointments anytime via mobile or computer
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🏥 Available for top hospitals like SSKM, NRS, RG Kar, Kolkata Medical College, and more
📲 Step-by-Step Guide to Book Outdoor Ticket Online
Follow the steps below to book your outdoor OPD ticket on the WB Health Portal:
✅ Step 1: Visit the Official Website
Go to https://wbhealth.gov.in. This is the official website of the West Bengal Health & Family Welfare Department.
✅ Step 2: Select Online OPD Ticket Booking
On the homepage, scroll down to find the ‘E-Governance’ section. Click on ‘Online Ticket Booking’ to proceed.
✅ Step 3: Enter Your Mobile Number
You’ll be prompted to enter a valid mobile number. Click submit to receive an OTP.
✅ Step 4: Verify with OTP
Check your phone for the OTP. Enter it on the portal and click ‘Verify’ to move to the next step.
✅ Step 5: Choose Your Hospital
Select your preferred hospital from the list, such as:
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SSKM Hospital
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NRS Medical College
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RG Kar Medical College
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Kolkata Medical College
…and many others.
✅ Step 6: Pick Appointment Date
Choose your desired date for the OPD visit. Some departments may have limited slots, so it’s best to book early.
✅ Step 7: Fill in Patient Details
Enter the required patient information:
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Full Name
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Age
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Gender
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Complete Address
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Department (Medicine, ENT, Skin, Pediatrics, etc.)
✅ Step 8: Download & Print the Ticket
Once you submit the form, your OPD ticket PDF will be generated. Download and print the slip, which you must carry when visiting the hospital.
🏥 Departments Available for OPD Booking
Patients can book appointments in the following departments:
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General Medicine
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ENT (Ear, Nose, Throat)
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Dermatology (Skin)
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Gynecology & Obstetrics
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Pediatrics (Child Health)
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Psychiatry (Mental Health)
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Ophthalmology (Eye)
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Chest Clinic (TB, respiratory)
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Ayurvedic / Homeopathy
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Surgery
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Physiotherapy
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Immunization Clinic
📄 What to Carry on the Day of Appointment
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Printed OPD Ticket
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Previous prescriptions or medical reports
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A valid ID proof
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Medicines or lab results, if any
Make sure to reach the hospital 15–20 minutes before your scheduled slot.
💬 Frequently Asked Questions (FAQs)
Q1. Is outdoor ticket booking online free of cost?
Yes, the online booking system is completely free.
Q2. Can I cancel or change my appointment online?
Currently, rescheduling is not available. You must book a new appointment if you miss your slot.
Q3. Which hospitals are included in this system?
Major state-run hospitals like SSKM, NRS, RG Kar, and Kolkata Medical College are included.
Q4. Is it necessary to take a printout of the OPD ticket?
Yes, it is recommended to carry a printed copy of the ticket for verification.
Q5. Can I book an appointment for someone else?
Yes, you can fill out the form using the patient’s details and book on their behalf.
📞 Contact Information
If you face any issues while booking, you can contact:
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Phone: +91-33-2357-6000 / +91-33-2333-0100
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Email: tcell.hfwdwb@gmail.com
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Official Portal: https://wbhealth.gov.in
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Office Address: Swasthya Bhawan, GN-29, Sector-V, Salt Lake, Kolkata – 700091
✅ Final Words
The Online Outdoor Ticket Booking System launched by the West Bengal government has made OPD appointments easier, faster, and more efficient. Whether you’re planning to consult a specialist or a general physician, booking your appointment online ensures a smooth experience at government hospitals.
Don’t wait in queues — book your outdoor OPD ticket online today and get the care you need, on time.
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